Your membership commitment is for a minimum of 2 wine deliveries. After that you can cancel your membership at any time. If you wish to cancel your membership prior to your second delivery, a $100 cancellation fee will be charged to your credit card. This $100 exit fee is to recoup the cost of your discounted wine.

Simply send an email request to john@smallwaterestate.com and we will suspend your subscription.

Yes, of course. In the event that you will be on holiday please email john@smallwaterestate.com to arrange an alternative delivery date. Your credit card will still be charged for your wine.

Absolutely! We will send you an email before you are charged to notify you of your upcoming delivery and allow you time to change your wine selection, if desired.

Yes! In your customer account you will be able to change your wine selection. You cannot change the quantity of wines.

Moving house? We feel for you. Fortunately, changing your delivery address in our customer portal is extremely simple in the \'Addresses\' tab.